Sunday, November 25, 2012

Global news highlights: maintenance of smart phones, so why let consumers two difficult


As technology advances faster and faster smartphone replacement. However, intelligent accessories iphone 5 phone, smart phone sales maintenance "not smart" status quo, so that consumers very difficult High-priced, low-quality trap dilemmaI bought a new Apple 4S phone just for half a year, are not careful to answer the phone yesterday screen cracked and fell a hurry to get here today maintenance, but maintenance costs 1,598 yuan, it is too expensive." Recently, in Fuzhou Wuyi Road, an Apple phone official authorized repair shop, the public Lin told reportersHesitation, Mr. Lin or money to repair the phone. Like him, many consumers experience high-priced problems servicing smartphoneIn the interview, Mr Li told reporters that he purchased a smart phone price is about $ 700, another mobile phone parts in the regular maintenance necessary to charge 350 yuan. If the phone is a contract binding machine, phone cards have useful lives using the limit, he would never spend money on repairing, Shuichi, might as well buy a It is understood that the most fragile smartphone screen, master keys, phone box and after the shell, and these are not covered by the warranty. Official service point in some smartphone manufacturers, expensive maintenance costs is no longer a secret. The most outrageous, the media broke the news that a consumer of 1,900 yuan to buy a certain brand of smart phone, the screen is damaged, the official service point inform, replace the screen to be 1700 yuan.
Official sales point and high maintenance costs, discourage many consumers, forced to choose between private maintenance points. However, a new problem appears difficult to guarantee the quality of maintenanceSina microblogging users "Jingjing" told reporters that her last month, spent 1,000 yuan to buy a Sharp smartphone use soon after found the bottom right corner of the screen, a small crack, so to find the official maintenance point of repair, the results were told $ 800, later chose a private mobile phone repair shop, spent 130 yuan repaired, opened can not be actually found in the homeMobile phone repair "deep waterOver the past few days, the name of repair Apple phone, Fuzhou smartphone repair market, the reporter made a lot of visitsReporter visited the Apple phone official authorized service point. Industrial Road, Vientiane City Apple store staff told reporters: "Apple phone repair prices are unified, either button is broken, or motherboard, screen, fragmentation, and are replaced as a whole, so the price is more expensive for the screen needs 1598 yuan, after changing the shell 316 yuan. "in the the Wanda Plaza Apple store, the staff recommended that the reporters add money to a new machine malfunction Apple 4S old machine plus 1,998 yuan replace the new machine.
Smartphone official repair prices Why so expensive? Insiders Zhang told reporters that the fundas para iphone 5 maintenance of the high price is due to the replacement rate of smartphone fast cause. Listing price of 5,000 yuan phone a year ago, one year after the price may be remaining half of repair parts supply, still according to the listing price and the quantity is limited, resulting in short supply, therefore, the after-sales service is also the manufacturer profit channelsThe private maintenance point is how is the big picture it? Reporter visited many wuyiroad private maintenance point, the business quite popularReporter pretend the Apple phone screen is damaged, to many shopkeepers ask the repair price, for a so-called original screen price of 300-400 yuan, compared with non-original 200 yuanKar Building Meizu phone official authorized service point official told reporters, these so-called original accessories, almost all the regular mobile phone manufacturers to official authorized shop only original spare parts, the private maintenance point impossible to get the original accessories. Vientiane City Apple store staff told reporters, a formal smart phone manufacturers control parts are very strict, private maintenance point of most of the original screen real imitationAn industry source said on condition of anonymity, some private Fuzhou maintenance point of mobile phone parts wuyiroad directly to get the goods, the price is very low, such as the mobile phone screen is only twenty or thirty dollars. The original and non-original store said are in fact imitation goods, except that packaging better. There are some black heart stores even secretly with imitation goods to replace the customer's mobile phone parts, a higher resale others, which led to many consumers in the phone after it has been repaired, and other fault.
Maintenance market to be standardized Face of smartphones maintenance dilemma, consumers look forward to a transparent system of after-sales serviceFujian LLP Chong Yuan Cai Sibin lawyers said that the entire repair industry price regulations, in accordance with the implementation of the appliance repair appliance repair service price tag Provisions, Article reads as follows: "the National Development and Reform Commission issued in 2006 service operators shall be clearly marked in accordance with the provisions explicitly in the price of the appliance repair service and related content. appliance repair service price shall be regulated by the market, by the operators to develop their own prices based on the cost of operating services and market supply and demand conditionsCai said the lawyer, although this provision, but did not put the appropriate system to protect the cell phone repair industry norms run early mobile phone repair service should be included in the scope of the anti-profiteering regulations.Research consulting firm Price Waterhouse Fellow, Jianhong told reporters that China's mobile phone users exceeded 10 million mobile phone repair rate reached 15%, large mobile phone repair market. Has been, however, mobile phone repair high complaint rate, the market should be standardized.
The highsuggested, the first smartphone vendors should constantly improve their after carcasas para iphone 5 sales service, repair price is more close to the people, only the quality and service guaranteed double phone, to get the final consumer favor. Secondly, the industry regulatory authorities for the construction of the mobile phone repair industry oversight system is imperative, in the mobile phone repair industry threshold needs to be improved. In addition, consumers have to know how to protect their own interests, the terms of the King against Apple, for example, the South Korean consumer boycott, the requirements of the Korea Fair Trade Commission, Apple modified the service policy; repair the phone in private maintenance To pay attention to the to retain maintenance of credentials.

1 comment:

  1. I would like to thank you for the efforts you have made in writing this article. I am hoping the same best work from you in the future as well.
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    ReplyDelete